Trinity Aberdeen
Terms of Use & Centre Policies
- Introduction
These Terms of Use and Centre Policies (“Terms”) apply to the Trinity Aberdeen website and, where applicable, to visitors using Trinity Aberdeen and its facilities.
By accessing or using the Trinity Aberdeen website, or by visiting the centre premises, you agree to comply with these Terms. If you do not agree with these Terms, you should not use the website or rely on the information provided through it.
These Terms are intended to provide a clear framework for the use of the website, centre operations, visitor conduct and related policies. Individual retailers, tenants, concession operators and service providers within Trinity Aberdeen may operate their own terms and conditions for the supply of goods and services.
Trinity Aberdeen reserves the right to amend or update these Terms from time to time. Any revised version will take effect once published on the website unless otherwise stated.
- Website Use
You may use the Trinity Aberdeen website for lawful, personal and non-commercial purposes only. You must use the website in a manner that does not infringe the rights of others, restrict or inhibit anyone else’s use of the website, or damage the website or its underlying systems.
You must not knowingly introduce viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to the website, the server on which it is hosted, or any server, computer or database connected to it.
You must not scrape, harvest, extract or reproduce website content using automated tools, bots or similar means without prior written consent, except where such activity is permitted by law.
Trinity Aberdeen reserves the right to suspend, restrict or terminate access to the website where these Terms have been breached or where this is necessary for operational, security or legal reasons.
- Intellectual Property
All intellectual property rights in the Trinity Aberdeen website and its content, including text, photographs, graphics, logos, icons, branding, page layouts, audio, video and downloadable materials, are owned by or licensed to Trinity Aberdeen unless otherwise stated.
You may view, download and print extracts from the website for your own personal and non-commercial use only, provided that you do not modify the content and that all copyright and proprietary notices remain intact.
You must not reproduce, republish, distribute, transmit, commercially exploit, create derivative works from, or otherwise use any website content without prior written permission from Trinity Aberdeen or the relevant rights holder.
Unauthorised use of website content may result in legal action.
- Accuracy of Information
Trinity Aberdeen takes reasonable care to ensure that information published on the website is accurate at the time it is posted. However, store details, opening hours, promotional information, offers, events, tenant listings, access arrangements and centre services may change without notice.
The website is provided on an “as is” and “as available” basis. While we aim to keep content up to date, we do not guarantee that all material is accurate, complete, current or free from error at all times.
Visitors should verify any information that is important to them directly with the relevant retailer, operator or member of the centre management team before acting upon it.
- Limitation of Liability
To the fullest extent permitted by law, Trinity Aberdeen excludes liability for any indirect, incidental, consequential or special loss or damage arising out of or in connection with the use of, or inability to use, the website.
Trinity Aberdeen does not accept responsibility for losses arising from reliance on website content, temporary unavailability of the website, the acts or omissions of third parties, or events outside our reasonable control.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited under applicable law.
- Privacy & Cookies
Trinity Aberdeen is committed to handling personal data responsibly and in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Personal information may be collected where visitors voluntarily provide it, for example when submitting enquiries, signing up to receive communications, entering competitions or interacting with Trinity Aberdeen through its website or marketing activities.
The website may also collect limited technical and usage information through cookies and similar technologies. These tools help us understand how visitors use the website, improve functionality, monitor performance and support security.
Visitors can manage cookie preferences through their browser settings or through the website’s cookie management tools where provided.
Further details regarding how personal data is collected, stored and processed should be provided within Trinity Aberdeen’s Privacy Policy and Cookie Policy.
- Visitor Code of Conduct
Trinity Aberdeen is committed to providing a safe, welcoming and respectful environment for all visitors, occupiers, contractors and staff.
Visitors must not engage in behaviour that is threatening, abusive, violent, intimidating, discriminatory or anti-social. Visitors must not damage property, interfere with centre operations, obstruct entrances or walkways, misuse emergency equipment, or behave in a way that may cause nuisance, alarm or distress to others.
The distribution of leaflets, canvassing, protesting, busking, unauthorised selling, collecting for charity, promotional activity or similar activity may only take place with the prior written consent of centre management.
Visitors are expected to comply with reasonable instructions given by centre management, security staff, emergency responders and authorised representatives.
Trinity Aberdeen reserves the right to refuse entry to, or request the removal of, any individual whose behaviour breaches this Code of Conduct or is otherwise considered unsafe or inappropriate.
- Photography & Filming
Casual photography and filming for personal, non-commercial use may be permitted within Trinity Aberdeen, provided that it does not disrupt centre operations, compromise safety, or infringe the privacy of other visitors, retailers or staff.
Commercial photography, filming, interviews, organised shoots, influencer activity carried out for promotional purposes, and any media activity require prior written approval from Trinity Aberdeen centre management.
Trinity Aberdeen reserves the right to restrict or stop photography or filming where it considers this necessary for operational, security, privacy, safeguarding, reputational or legal reasons.
- Environmental Commitment
Trinity Aberdeen recognises the importance of responsible environmental management and aims to support sustainable operation of the centre wherever reasonably practicable.
This includes promoting energy efficiency, supporting waste reduction and recycling initiatives, encouraging responsible procurement, and working with occupiers, contractors and service partners to reduce environmental impact over time.
Environmental objectives may be reviewed periodically and Trinity Aberdeen may introduce new measures, guidance or operational practices aimed at improving environmental performance.
- Car Park Terms
Where Trinity Aberdeen provides or manages parking facilities, use of those facilities is subject to the terms and conditions displayed on site, including tariffs, payment requirements, access controls, maximum stay restrictions, enforcement arrangements and safety notices.
Drivers are responsible for ensuring that their vehicles are parked safely and in accordance with all signage and instructions.
Failure to comply with parking conditions may result in enforcement action, including parking charges or other measures available to the operator.
Any permit, subscription or contract parking arrangements may be subject to separate written terms and conditions.
- Third Party Links
The Trinity Aberdeen website may contain links to third-party websites, services or social media platforms for convenience and information only.
Trinity Aberdeen does not control these external websites and is not responsible for their content, availability, privacy practices or terms of use.
The inclusion of a link does not imply endorsement, approval or recommendation unless expressly stated.
- Changes to These Terms
Trinity Aberdeen may amend, replace or update these Terms at any time to reflect operational, legal, commercial or regulatory changes.
The latest version will be published on the website. Continued use of the website or continued use of the centre after changes are published will constitute acceptance of the updated Terms to the extent permitted by law.
- Contact Details
Trinity Shopping Centre Aberdeen
155 Union Street
Aberdeen
AB11 6BE
Hello@trinityaberdeen.co.uk
01224 580076
